@article {vayssade_claire_;_guiton_demarche_1998, title = {La d{\'e}marche qualit{\'e} {\`a} l{\textquoteright}Agence bibliographique nationale}, journal = {Bulletin des Biblioth{\`e}ques de France}, volume = {43}, number = {1}, year = {1998}, pages = {35{\textendash}38}, url = {http://bbf.enssib.fr/consulter/05-vayssade.pdf}, author = {Claire Vayssade and Janine Guiton} }