@article {183,
	title = {Annexe 4 : de l{\textquoteright}auto-{\'e}valuation {\`a} la certification},
	journal = {Bulletin des biblioth{\`e}ques de France},
	year = {2010},
	pages = {29},
	url = {http://bbf.enssib.fr/consulter/bbf-2010-04-0029-010},
	author = {C{\'e}cile Touitou}
}
