@article {abcarios_bureau_2000,
	title = {Le bureau d{\textquoteright}assistance centralis{\'e} : une {\textquoteright}hot line{\textquoteright} {\`a} la Biblioth{\`e}que nationale de France ?},
	journal = {Bulletin des Biblioth{\`e}ques de France},
	volume = {45},
	number = {4},
	year = {2000},
	pages = {4{\textendash}10},
	author = {Jean-Pascal Abcarios}
}
