@article {208,
	title = {Mobiliser et transmettre les savoirs : exp{\'e}rimentation d{\textquoteright}une analyse clinique de l{\textquoteright}activit{\'e} de renseignement aux lecteurs {\`a} la Biblioth{\`e}que nationale},
	journal = {Bulletin des biblioth{\`e}ques de France},
	volume = {53},
	year = {2008},
	pages = {70-76},
	url = {http://bbf.enssib.fr/consulter/bbf-2008-05-0070-001.pdf},
	author = {Isabelle Bailleux and Catherine Bonhomme and Philippe Garel}
}
@book {814,
	title = {Guide de recherche en biblioth{\`e}que {\`a} l{\textquoteright}usage des lecteurs de la Biblioth{\`e}que nationale de France},
	year = {2002},
	month = {2002///},
	pages = {95 p.},
	publisher = {Biblioth{\`e}que nationale de France},
	organization = {Biblioth{\`e}que nationale de France},
	address = {Paris},
	author = {Catherine Bonhomme}
}
@article {bonhomme_formation_1999,
	title = {La formation des usagers {\`a} la biblioth{\`e}que nationale de France},
	journal = {Bulletin des Biblioth{\`e}ques de France},
	volume = {44},
	number = {1},
	year = {1999},
	pages = {80{\textendash}88},
	author = {Catherine Bonhomme}
}
